bdj77 Privacy Policy
How We Protect Your Data

1. Introduction

bdj77 is Bangladesh's trusted online casino and sports betting platform, operated at bdj77.io. We are committed to maintaining the privacy and security of your personal information. This Policy has been drafted to be transparent, straightforward, and consistent with internationally recognised data protection principles, including those set out in the General Data Protection Regulation (GDPR) framework, which we adopt as a standard of best practice even where not strictly mandated.

This Policy applies to all personal data processed in connection with your use of the bdj77 website, mobile-optimised platform, support communications, and any other services we provide. It applies regardless of whether you access bdj77 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else in Bangladesh.

We may update this Policy from time to time in response to changes in our practices, technology, legal requirements, or other factors. The most current version will always be accessible at bdj77.io/privacy-policy. Where changes are material, we will notify registered users via email or in-platform notice.

2. Personal Data We Collect

bdj77 collects the following categories of personal data, depending on your level of interaction with the platform:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (required to verify you are aged 21 or above)
• Residential address (street, city, district, postcode)
• Email address
• Mobile phone number
• Nationality

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo ID (National ID Card, Passport, or Driving Licence)
• Proof of address documents (utility bill, bank statement, or similar)
• Proof of payment method (screenshot or partial statement showing account ownership)
• Source of funds documentation, where requested as part of enhanced due diligence

2.3 Financial Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (e.g., bKash account number partial, Nagad reference, bank account partial)
• Transaction reference numbers
• Account balance history

2.4 Gaming Activity Data

• Bet history, game session logs, stake amounts, and outcomes
• Casino game activity (game name, provider, round ID, RTP data)
• Sports betting selections, odds accepted, and settlement records
• Bonus activation and wagering progress records

2.5 Technical & Device Data

• IP address at time of registration and each subsequent login
• Device type, operating system, and browser version
• Session duration and navigation patterns within the platform
• Cookies and similar tracking technologies (see Section 6)

2.6 Communications Data

• Records of support conversations (live chat transcripts, email correspondence)
• Complaint submissions and formal dispute records
• Marketing preference settings and opt-in/opt-out history

3. How We Collect Your Data

bdj77 collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical and device data collected automatically when you access and interact with the bdj77 platform, including via cookies and server logs.
• Third-party verification providers: Identity and fraud screening data received from regulated KYC and AML service providers when we conduct background verification checks.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and other payment partners when you make deposits or request withdrawals.
• Game providers: Gaming session data generated by third-party game providers such as Pragmatic Play, Evolution Gaming, Ezugi, and Spribe, transmitted to bdj77 for account crediting and responsible gaming monitoring purposes.

4. Purpose & Legal Basis for Processing

The table below sets out the purposes for which bdj77 processes your personal data and the legal basis for each type of processing:

Where processing is based on consent (for example, marketing emails), you may withdraw that consent at any time by updating your communication preferences within your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

5. Sharing Your Data with Third Parties

5.1 Service Providers

bdj77 shares personal data with carefully selected third-party service providers who assist in the operation of the platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard — to facilitate deposits and withdrawals.
• KYC and identity verification providers: To conduct age verification, identity checks, and source-of-funds screening.
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Netent, and Microgaming — to deliver gaming content and record session data.
• IT infrastructure providers: Cloud hosting, server management, and cybersecurity service providers who maintain the technical infrastructure underpinning the bdj77 platform.
• Customer support tools: Live chat and helpdesk software providers used to manage support interactions.

All third-party service providers are contractually required to process personal data only for the specific purpose for which it has been shared, to apply appropriate security measures, and to handle it in accordance with this Policy.

5.2 Legal and Regulatory Disclosure

bdj77 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities where required to do so by applicable law, court order, or in connection with the prevention, detection, or prosecution of criminal offences including fraud and money laundering. Such disclosures are made strictly in accordance with legal requirements and only to the extent necessary.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the bdj77 business, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via email or in-platform notification prior to your data being transferred and becoming subject to a different privacy policy.

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. bdj77 uses cookies and similar technologies (such as local storage and session tokens) to ensure the platform functions correctly, to remember your preferences, and to gather anonymised analytics data that helps us improve the user experience.

6.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens that keep you logged in during a gaming session. These cannot be disabled without breaking platform functionality.
• Functional cookies: Remember your preferences such as language setting, last-viewed game category, and display preferences. These enhance your experience but are not strictly required.
• Analytics cookies: Collect anonymised data about how users navigate the platform, which pages are visited most frequently, and where technical errors occur. This data is used to improve platform performance and is not linked to individual identities.
• Responsible gaming cookies: Store your session timer and reality-check settings locally to enforce the responsible gaming limits you have configured in your account.

6.3 Managing Cookies

You can manage or delete cookies at any time via your browser's settings. Please note that disabling strictly necessary cookies will prevent you from logging in to and using the bdj77 platform. Disabling functional or analytics cookies will not affect your ability to play but may reduce the quality of your experience.

bdj77 does not use third-party advertising cookies or retargeting pixels. We do not permit advertising networks to place cookies on the bdj77 platform.

7. Data Retention

bdj77 retains personal data for the periods set out below. Once a retention period expires, data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

Where a legal obligation or ongoing dispute requires data to be retained beyond these standard periods, the data will be held for the minimum additional time necessary and then deleted.

8. Data Security

bdj77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Key security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and bdj77 servers.
• Tokenisation of payment credentials — your full bKash number, bank account details, and card numbers are never stored in plain text on bdj77 systems.
• Password hashing using industry-standard algorithms. bdj77 staff cannot view your password in plain text at any time.
• Role-based access controls limiting which staff members can access specific categories of personal data, on a strict need-to-know basis.
• Regular penetration testing and third-party security audits of the bdj77 platform infrastructure.
• Intrusion detection and monitoring systems active 24 hours a day, 7 days a week.
• Data breach response protocol — in the event of a confirmed breach affecting your personal data, bdj77 will notify affected users within 72 hours of becoming aware of the incident, in accordance with best practice.

While bdj77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your own login credentials secure and for notifying bdj77 immediately if you suspect unauthorised access to your account.

9. Your Data Rights

As a bdj77 user, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] (plain text — not a clickable link) with your account username and the specific right you wish to exercise. We will respond within 30 days.

• Right of Access: You may request a copy of all personal data bdj77 holds about you, free of charge, in a readable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (where applicable), or where processing is unlawful. This right is subject to legal retention obligations — where law requires us to retain data, erasure cannot be fulfilled for those specific records.
• Right to Restrict Processing: You may request that bdj77 temporarily suspend processing of your personal data while a dispute regarding its accuracy or lawfulness is resolved.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to bdj77, for the purpose of transmitting it to another service.
• Right to Object: You may object to processing based on legitimate interests, or to any direct marketing communications. Upon a valid objection to marketing, bdj77 will cease marketing communications immediately.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.

10. Children & Minors

The bdj77 platform is strictly for adults aged 21 years and above. bdj77 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be immediately suspended, all personal data associated with it will be deleted, and any funds deposited will be returned to the source payment method pending verification.

If you believe that a minor has accessed or registered on bdj77, please contact us immediately at [email protected] (plain text — not a clickable link) so that we can investigate and take appropriate action without delay.

11. Cross-Border Data Transfers

bdj77 is operated by a platform with server infrastructure that may be located outside Bangladesh. In the course of providing our services, your personal data may be transferred to and processed in jurisdictions other than your country of residence. Where such transfers occur, bdj77 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses requiring third-party recipients to apply standards equivalent to those set out in this Policy.

By registering and using bdj77, you consent to the transfer of your personal data to the jurisdictions in which our service providers and game providers operate, to the extent necessary to deliver the bdj77 service.

12. Third-Party Links

The bdj77 platform may contain references to third-party game providers and payment partners. bdj77 does not control the privacy practices of these third parties and is not responsible for their policies. We encourage you to review the privacy policies of any third-party services you interact with in connection with your bdj77 account, including the terms published by your payment provider (bKash, Nagad, Rocket, Upay, etc.) and the game providers whose software you access through the platform.

13. Updates to This Policy

bdj77 reserves the right to update this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material — for example, a change in how we share data with third parties or a new category of data being collected — we will notify registered users via the email address on file or via an in-platform notification.

Continued use of the bdj77 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should stop using the platform and contact support to arrange account closure.

14. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about the way bdj77 has handled your personal data, please contact our Data Protection team:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: "Privacy Policy Enquiry – [Your Username]"
• Response time: We aim to respond to all data-related enquiries within 30 days of receipt.
• Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant data protection authority or consumer rights body in your jurisdiction. bdj77 is committed to resolving all privacy-related concerns in a fair and timely manner.